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Consulting &Advisory

Strategic insight meets operational excellence.

Our capabilities

At Firnal, we don’t just hand over data and hope for the best—we partner with organizations to translate information into impact. Whether you’re navigating disruption, scaling operations, or trying to understand your market in a brand-new way, our consulting arm brings unmatched clarity, creativity, and precision to your most complex challenges.

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Strategic market entry & expansion

Looking to break into a new region, demographic, or vertical? We don’t rely on hunches—we build expansion plans rooted in real-time consumer demand, competitor vulnerabilities, and psychographic profiles of your next loyal customers. We’ll tell you where to go, how to position, and what to avoid before it costs you.

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Brand positioning & narrative architecture

People don’t buy products—they buy stories. Firnal helps you craft brand narratives that resonate with your exact audience at an emotional level. Whether you need a full rebrand or just a messaging tune-up, we fuse market data with cultural nuance to help your brand become a movement, not just a logo.

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Organizational transformation

Change is hard. Whether it’s culture, operations, leadership, or technology—our advisors work shoulder-to-shoulder with your team to transform your organization without the chaos. We diagnose your pain points, design bespoke solutions, and stick around to implement them.

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Policy, risk & regulatory guidance

For companies navigating complex regulatory environments—especially in healthcare, finance, or emerging tech—Firnal provides advisory rooted in data, precedent, and forward-looking trends. From compliance roadmaps to stakeholder influence strategies, we help you stay ahead of regulation instead of being caught off guard by it.

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Crisis response & reputation management

When the stakes are high, perception is everything. Firnal deploys rapid-response advisory to help companies stabilize public sentiment, rebuild trust, and control the narrative when things go sideways. Our data-first approach helps you act with calm confidence—even under fire.

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Leadership & innovation coaching

Growth starts at the top. We advise founders, executives, and senior teams on how to lead with clarity and stay ahead of the curve. From high-stakes decision-making to culture design and product innovation, we serve as thought partners to the people building the future.

Client success stories

Local organization reverses negative perception on key issue

A well-established CPG brand was losing relevance with younger consumers. Firnal led a full brand audit, leveraging real-time trend data and sentiment analysis across thousands of micro-communities. We rebuilt their messaging architecture and advised on a new product line optimized for Gen Z buyers. Six months post-launch? Highest sales quarter in 12 years.

National brand sparks product wave

A high-profile company faced a reputational threat from a PR crisis involving a product failure. Firnal stepped in to audit sentiment, deploy counter-messaging, and craft a transparent internal and external communications strategy. Within 72 hours, public perception began to stabilize. Within 30 days, the brand was trending upward in trust and favorability metrics.

Scaling culture while scaling headcount

A rapidly growing fintech startup had doubled its headcount in under 9 months—and was starting to fracture from within. Firnal’s advisors embedded directly with leadership to redesign their hiring funnel, cultural rituals, internal comms, and onboarding. Turnover dropped by 43% in 3 months, and internal engagement scores hit all-time highs.

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By the numbers.

91%

of our clients see revenue growth or retention gains in 6 months or less

70%+

of executives we've advised re-engage with us within 3 years

$1.2B+

in combined impact across brand repositioning, market expansion & crisis recovery engagements

18

major industries served across 4 continents

Relevant industries

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Financial services & banking

From regional banks to fintech disruptors, we help financial institutions sharpen their edge in a trust-driven industry. Firnal delivers deep market intelligence to help identify high-value consumer segments, craft compliant yet compelling messaging, and anticipate regulatory shifts before they hit. Whether you're launching a new credit product, navigating ESG policy waters, or looking to improve digital engagement, we provide the clarity, compliance insight, and consumer understanding needed to win in a highly regulated and competitive space.

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Technology & SaaS

Tech companies move fast—but often grow messy. Firnal brings structure, insight, and momentum to scaling startups and enterprise tech firms alike. We help clarify product-market fit with data-backed consumer behavior analysis, streamline go-to-market strategies, and design internal systems that can actually support growth. Whether you’re trying to break into a new market, shift your brand narrative, or align your team around a future vision, we serve as the strategic partner who keeps pace with your ambition.

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Healthcare & biotech

In healthcare, trust, timing, and clarity are everything. Firnal advises healthcare providers, digital health startups, and biotech innovators on how to position their offerings in a crowded, compliance-heavy space. We translate clinical complexity into clear messaging, map public sentiment around health issues, and help you engage with the right patients, investors, and regulators. Whether you're navigating FDA approval, launching a patient-facing platform, or building momentum for a scientific breakthrough, Firnal’s strategy and insight help you move from R&D to real-world impact.

Key partners

Firnal Partners

Adm. John Richardson

The 31st CNO of the United States, Admiral Richardson brings decades of organizational, management, and leadership experience

Firnal Partners

Kurt Cellar

Kurt leverages his experience in leadership positions at Boeing, U.S. Concrete, and Six Flags to provide powerful strategic, directional, and operational insights

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info@firnal.com

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New York, NY 10018

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