Accessibility Statement

Accessibility Statement

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Last updated: 04.10.2025

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Firnal Inc. is committed to ensuring digital accessibility for all users—regardless of ability, device, or assistive technology. We believe that everyone deserves equal access to the tools, insights, and services we provide. Our commitment to inclusivity reflects not only our values as a global organization but also our obligation to meet international standards of accessibility and usability across our digital ecosystem.

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Our Commitment

We are actively working to ensure that our website, applications, dashboards, and digital communications are accessible to individuals with a wide range of disabilities. This includes, but is not limited to, individuals with:

• Visual impairments (e.g., blindness, low vision, color blindness)

• Hearing impairments (e.g., deafness, partial hearing loss)

• Motor impairments (e.g., difficulty using a mouse or keyboard)

• Cognitive limitations (e.g., learning disabilities, ADHD)

Our goal is to provide a seamless, barrier-free user experience for clients, partners, users, and the public—across all digital touchpoints, devices, and formats.

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Accessibility Standards We Follow

Firnal Inc. is working toward compliance with the following standards and guidelines:

• Web Content Accessibility Guidelines (WCAG) 2.1, Level AA

• Section 508 of the U.S. Rehabilitation Act

• ADA Title III requirements for public-facing web platforms

• Industry best practices for inclusive design, usability, and human-centered development
   

Features and Practices We Implement

To support accessibility, we incorporate the following features and processes into our design and development:

• Semantic HTML and proper document structure for assistive technology compatibility

• Descriptive alternative text for all meaningful images and non-text content

• Keyboard-navigable interfaces with logical tab order and skip links

• Sufficient contrast ratios between foreground and background elements

• Captions and transcripts for video and audio content

• Form field labeling, error notifications, and ARIA (Accessible Rich Internet Applications) attributes

• Responsive design for usability across various screen sizes and input methods

• Ongoing testing with screen readers and other assistive tools
   

We also maintain internal accessibility checklists and audits during the product design and deployment process, and we incorporate accessibility feedback into iterative development cycles.

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Ongoing Efforts and Continuous Improvement

Accessibility is not a one-time project—it is a continuous commitment. Firnal Inc. has a designated accessibility working group that:

• Reviews new features and platform changes for accessibility compliance

• Tests with tools such as NVDA, JAWS, VoiceOver, axe DevTools, and WAVE

• Trains product managers, designers, and developers on inclusive practices

• Responds to feedback from users and adapts features as needed
   

We also work with third-party accessibility consultants to conduct audits and recommend improvements to ensure our content and tools remain inclusive and legally compliant.
 

Contact Us with Feedback or Accessibility Requests

If you experience any difficulty accessing content, features, or services on our site—or if you have suggestions on how we can improve accessibility—please reach out to us directly.
 

Accessibility Contact:
Email: info@firnal.com
Response time: Within 2 business days
 

We welcome all feedback and take accessibility requests seriously. We are committed to working with you to ensure you have full access to the information and tools you need.
 

Legal Compliance & Corporate Responsibility

Firnal Inc. is committed to upholding digital civil rights and inclusive business practices across all regions in which we operate. Our accessibility approach aligns with our broader mission to serve institutions, governments, and businesses through ethical, equitable, and human-first innovation.